Chances of transmission of wrong message Rarely happens. Happens most of the time. Documentary Evidence Yes, in case of written communication.
It is body language and environmental context involved in any communication. It is not what is said with words but how it is said and expressed. There are many types of non-verbal communications like eye contact, hand movements, facial expressions, touch, gestures, etc.
Non-verbal communication is different from person to person and especially from one culture to another. Cultural background defines their non-verbal communication as many forms of non-verbal communications like signs and signals are learned behavior.
As there are differences in meanings of non-verbal communication, miscommunication can occur when inter-cultural people communicate. People can offend others without meaning to due to their cultural differences in non-verbal communication. Facial expressions are mostly similar in most cultures as many of them like smile and cry are innate.
According to researches, six expressions are universal; they are, happiness, sadness, disgust, fear, anger and surprise. But it might also be different like the extent to which people show these feelings, in some cultures people express openly and in some people do not.
You go to a restaurant and order food by pointing at something. Similarly, you pay money and leave. The people bow to you when you are leaving the place a satisfied customer. In Japan, when you nod, they can just take it as a signal that you are listening to them.
Some of the nonverbal communication differences in different cultural are: Eye Contact Western cultures mostly consider eye contact to be a good gesture. It shows attentiveness, confidence and honesty. It is taken as a rude and offensive expression. Unlike in Western cultures taking it as respectful, other do not consider it that way.
In Eastern cultures women should especially not have eye contact with men as it shows power or sexual interest. In some cultures, whereas, gazes are taken as a way of expression. Staring is taken as rude in most cultures. Gestures Gestures such as thumbs up can be interpreted differently in different cultures.
Some cultures take snapping fingers to get the attention of a waiter as alright whereas some take it as disrespect and very offensive. Showing feet is taken as offensive in some Middle Eastern cultures.
Some cultures take pointing fingers as insulting too. In Polynesia, people stick out their tongue to greet people which is taken as a sign of mockery in most of other cultures.
Touch Touches are taken as rudeness in most cultures. Shaking hands is considered to be acceptable in many. Similarly, acceptability of kissing, hugs, and many other touches are different in different cultures.
People in Asia are more conservative in these types of non-verbal communication.
Patting head or shoulder also has different meanings in different cultures. Middle Eastern countries take touch between people from opposite genders is taken as bad character.
Where and how you are touched or touch changes the meaning of touch. So, you must be careful when you visit a new place.
Appearance Appearance is another form of non-verbal communication. People are judged from their appearance. Racial differences as well as differences in clothing tell so much about any individual. Grooming yourself to look good is taken as an important aspect of personality in most cultures.
But, what is considered to be a good appearance is different again in different cultures. Modesty is also measured from appearance.
Body Movement and Posture People receive information or message from body movements. It shows how people feel or think about you.Verbal communication coexists alongside non-verbal communication, which can affect people’s perceptions and exchanges in subtle but significant ways.
Non-verbal communication includes body language, such as gestures, facial expressions, eye contact and alphabetnyc.comd: Jun 17, Become accustomed to watching nonverbal communication and your ability to read nonverbal communication will grow with practice. If a person’s words say one thing and their nonverbal communication says another, you are wont to listen to the nonverbal communication—and that is usually the correct decision.
Communication theory states that communication involves a sender and a receiver (or receivers) conveying information through a communication channel. Communication Channels is the term given to the way in which we communicate. Nonverbal Communication Reading Body Language and Improving Your Nonverbal Skills.
While the key to success in both personal and professional relationships lies in your ability to communicate well, it’s not the words that you use but your nonverbal cues or “body language” that speak the loudest.
Data shows that language classes that incorporate non-verbal communication and culture in their curricula fair better than traditional language classes that focus on the language only. Nonverbal Communication Improving Your Nonverbal Skills and Reading Body Language.
It's well known that good communication is the foundation of any successful relationship, be it personal or professional.