Describe the nature of groups and group behaviour within organisations

Ask one group to work on encouraging and the other on discouraging situations. Each group member should try to think of at least one situation. Jog their memory by giving them some examples child wanting to play with bigger children, certain school situations, situations in the family, situations at work, discussions on topics where they felt they were expert or were not informed. Encourage them to share some of these stories amongst each others within their respective group.

Describe the nature of groups and group behaviour within organisations

Group, Formal and Informal group, Importance of group values and norms, Characteristics of an effective group What is group? Distinguish between formal and informal group. Explain the importance of group values and norms. What are the characteristics of an effective group?

As a manager — how would you attempt to develop effective group relationships and performance with reference to your organisation or an organisation for are familiar with. Groups are a characteristic of all social situations and almost everyone in an organisation will be a member of one or more groups.

The working of groups and the influence they exert over their membership is an essential feature of human behaviour and of organisational performance. The manager must use groups in order to achieve a high standard of work and improve organisational effectiveness.

There are many possible ways of defining what a group means. The essential feature of a group is that its members regard themselves as belonging to the group. A group consists of a number of people who have: Another useful definition defines the group in psychological terms as: Essential feature of work Organisation Group are an essential feature of the work pattern of any Organisation.

Members of a group must co-operate in order for work to be carried out, and managers themselves will work within these groups. People in groups influence each other in many ways and groups may develop their own hierarchies and leaders. Group pressures can have a major influence over the behaviour of individual members and their work performance.

The activities of the group are associated with the process of leadership. The style of leadership adopted by the manager has an important influence on the behaviour of members of the group. The classical approach to organisation and management tended to ignore the importance of group and the social factors at work.

The ideas of people such as F. Taylor popularized the concept of the rabble hypothesis and the assumption that people carried out their work, and could be motivated, as solitary individuals unaffected by others. The human relations approach, however, gave recognition to the work organisation as a social organisation and to the importance of the group, and group value and norms, in influencing behaviour are work.

Group value and norms One experiment involved the observation of as group of 14 men working in the bank wiring room. It may be remembered that the men formed their own sub-groups or cliques, with natural leasers emerging with the consent of the members.

Despite a financial incentive schemes where workers could receive more money for the more work they did, the group decided on units a day as a fair level of output. This was well below the level they were capable of producing. Group pressures on individual workers were stronger than financial incentives offered by management.We suggest that six common errors made by policy makers prevent the successful implementation of health-related behaviour change.

• We argue that the extensive body of evidence of how to bring abut behaviour change is consistently ignored.

Describe the nature of groups and group behaviour within organisations

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